Current answer
Vonage experienced a minor incident: UK SMS - Delivery Degradation affecting 3uk Network. ServiceAlert observed recovery on Oct 12, 2026.
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Incident Lifecycle
Affected Components
SMS Europe
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Oct 12, 2026 at 11:45 AM UTC
Investigating
We are noticing an early recovery signs, will monitor further and provide an update as soon as more information becomes available.
Oct 12, 2026 at 10:54 AM UTC
Investigating
Please be informed that we are currently observing SMS delivery degradation towards 3uk Network.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Oct 12, 2026 at 9:13 AM UTC
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