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USA SMS - Delivery/MT receipt degradation affecting a subset of Short Codes to T-mobile

Minor Impact Resolved Duration: 3h 22m August 31, 2026
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Current answer

Vonage experienced a minor incident: USA SMS - Delivery/MT receipt degradation affecting a subset of Short Codes to T-mobile. ServiceAlert observed recovery on Aug 31, 2026.

Official Vonage status page Current Vonage status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating Monitoring
Affected Components
SMS North America

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Aug 31, 2026 at 7:16 PM UTC
Investigating
We are continuing to investigate this issue.
Aug 31, 2026 at 5:23 PM UTC
Investigating
We have been notified about an issue impacting SMS messages for a subset of short codes for T-mobile USA. You may experience potential delay in delivery & delivery receipts for a subset of short codes to/from T-mobile networks in the US.

We will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com
Aug 31, 2026 at 5:02 PM UTC
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