Current answer
Vonage experienced a minor incident: Voice API - Service Degradation. ServiceAlert observed recovery on Oct 13, 2026.
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Incident Lifecycle
Affected Components
Voice API
Legacy TTS
Incident Timeline
Identified
We have identified the issue with no ongoing impact.
We will continue to provide further updates within 24 hours and once full service is restored. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.
We will continue to provide further updates within 24 hours and once full service is restored. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.
Oct 13, 2026 at 4:06 AM UTC
Identified
We have identified the issue that may be impacting your Voice API - TTS (Text-to-speech) service and is seeing early signs of recovery with no ongoing impact. We will continue to provide further updates within 2 hours and once full service is restored. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.
Oct 13, 2026 at 2:01 AM UTC
Investigating
We are aware of issues that may be impacting your Voice API traffic. We are working to resolve the issue as soon as possible. We’ll provide further updates within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact support@api.vonage.com.
Oct 13, 2026 at 1:26 AM UTC
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