Taiwan SMS - Pre-Registered brands delivery degradation towards all networks
View the provider incident record →Current answer
Vonage experienced a minor incident: Taiwan SMS - Pre-Registered brands delivery degradation towards all networks. ServiceAlert observed recovery on Sep 16, 2026.
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Incident Lifecycle
Affected Components
SMS APAC
Incident Timeline
Monitoring
Please note that message delivery was not impacted. Only missing delivery reports.
A fix has been implemented and we are monitoring the results.
A fix has been implemented and we are monitoring the results.
Sep 16, 2026 at 9:05 PM UTC
Investigating
We are currently observing SMS delivery degradation for domestic pre-registered traffic towards the Taiwan Mobile network.
We are working with our carrier partner to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
We are working with our carrier partner to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Sep 16, 2026 at 8:10 PM UTC
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