Indonesia SMS - Delivery degradation affecting Domestic Brands towards Smartfren Network
View the provider incident record →Current answer
Vonage experienced a minor incident: Indonesia SMS - Delivery degradation affecting Domestic Brands towards Smartfren Network. ServiceAlert observed recovery on Sep 14, 2026.
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Incident Lifecycle
Affected Components
SMS APAC
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 14, 2026 at 12:42 PM UTC
Investigating
We have observed an issue affecting Domestic Brands towards Smartfren Network. You might experience missing or delayed outbound SMS and delivery receipts.
The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Sep 14, 2026 at 10:29 AM UTC
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