Canada MMS - Delivery degradation affecting MMS Toll Free Numbers traffic towards Telus operator
View the provider incident record →Current answer
Vonage experienced a minor incident: Canada MMS - Delivery degradation affecting MMS Toll Free Numbers traffic towards Telus operator. ServiceAlert observed recovery on Oct 19, 2026.
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Incident Lifecycle
Affected Components
MMS North America
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Oct 19, 2026 at 9:06 PM UTC
Investigating
We have been notified by our supplier about MMS degradation impacting messages to Telus toll-free numbers.
As a result of this issue, inbound/outbound messages and delivery receipts may be impacted. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
As a result of this issue, inbound/outbound messages and delivery receipts may be impacted. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Oct 19, 2026 at 8:27 PM UTC
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