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Italy SMS - Delivery degradation affecting subset of Italy LVNs

Minor Impact Resolved Duration: 5h 50m September 9, 2026
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Current answer

Vonage experienced a minor incident: Italy SMS - Delivery degradation affecting subset of Italy LVNs. ServiceAlert observed recovery on Sep 9, 2026.

Official Vonage status page Current Vonage status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Monitoring
Affected Components
SMS Europe

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Sep 9, 2026 at 1:19 PM UTC
Investigating
We have observed an issue impacting SMS messages from a subset of Italy LVNs. You might experience missing or delayed inbound and outbound SMS and delivery receipts for a subset of Italy LVNs.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com
Sep 9, 2026 at 8:29 AM UTC
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