New Multi-region uptime checks and custom-domain status pages

Microsoft 365 Issues affecting USG Service Desk Paging

Minor Impact Resolved Duration: 21h 51m November 12, 2026
View the provider incident record →

Current answer

USG Services experienced a minor incident: Microsoft 365 Issues affecting USG Service Desk Paging. ServiceAlert observed recovery on Nov 13, 2026.

Official USG Services status page Current USG Services status ServiceAlert observed status change:

Looking for an update now? Check the current status, or follow USG Services for future changes.

Incident Lifecycle

Investigating Monitoring Monitoring
Affected Components
USO Telephone System

Incident Timeline

Monitoring
We are continuing to monitor for any further issues.
Nov 13, 2026 at 12:23 PM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Nov 13, 2026 at 12:23 PM UTC
Investigating
Impacts to reporting urgent or production down issues may be experienced due to on-going Microsoft 365 issues.

If you need to report a production-down issue to USG Service Desk, please contact the USG Service Desk after-hours on call phone directly by calling: 404-831-3669.
Nov 12, 2026 at 10:58 PM UTC
Was your business affected by this USG Services outage?
Follow USG Services and route available status alerts to email or a team channel.