GeorgiaVIEW D2L Brightspace Learning Environments - H5P
View the provider incident record →Current answer
USG Services experienced a minor incident: GeorgiaVIEW D2L Brightspace Learning Environments - H5P. ServiceAlert observed recovery on Oct 22, 2026.
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Incident Lifecycle
Affected Components
Augusta University
Clayton State University (XPROD)
Georgia Southern University – East Georgia Campus (XPROD)
Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) (XPROD)
University of North Georgia (XPROD)
Incident Timeline
Monitoring
Between approximately 3:50 a.m. on Wednesday, October 21, 2026, and 2:30 a.m. on Thursday, October 22, 2026, Brightspace users experienced an issue with H5P being unavailable. Users may have been unable to create or upload new content.
Brightspace Learning Outcomes functionality has been restored, and Information Technology Services (ITS) is currently monitoring.
In the event that you experience any further issues with Learning Outcomes in Brightspace, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Brightspace Learning Outcomes functionality has been restored, and Information Technology Services (ITS) is currently monitoring.
In the event that you experience any further issues with Learning Outcomes in Brightspace, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Oct 22, 2026 at 12:28 PM UTC
Investigating
Information Technology Services (ITS) is currently investigating Brightspace H5P issues. Beginning at 3:50 a.m. on Wednesday, October 21, 2026, some users are experiencing issues with H5P being unavailable. Users may be unable to create or upload new content. D2L is working to resolve this issue. Additional information will be posted here when it becomes available.
Impacted environments:
* Clayton State University (XPROD)
* Georgia Southern University – East Georgia Campus (XPROD)
* Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) (XPROD)
* Augusta University
* University of North Georgia (XPROD)
Impacted environments:
* Clayton State University (XPROD)
* Georgia Southern University – East Georgia Campus (XPROD)
* Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) (XPROD)
* Augusta University
* University of North Georgia (XPROD)
Oct 21, 2026 at 1:34 PM UTC
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