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MMS Delivery Delays From a Subset of Twilio Long Codes to C-Spire United States

Minor Impact Resolved Duration: 1d 6h August 18, 2026

Incident Lifecycle

Investigating Identified Identified Monitoring Monitoring
Affected Components
MMS Long Code, North America

Incident Timeline

Monitoring
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to C-Spire network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Aug 19, 2026 at 12:55 AM UTC
Monitoring
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to C-Spire network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 18, 2026 at 10:54 PM UTC
Identified
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 18, 2026 at 9:13 PM UTC
Identified
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 18, 2026 at 8:11 PM UTC
Investigating
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 18, 2026 at 8:09 PM UTC
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