Voice Call Failures, Post Dial Delay, and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil
Incident Lifecycle
Affected Components
Voice, Latin America
Incident Timeline
Identified
Twilio customers may be experiencing voice call failures, post dial delay, and silent and one-way audio between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 25, 2026 at 2:21 PM UTC
Investigating
Twilio customers may be experiencing voice call failures, post dial delay, and silent and one-way audio between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 25, 2026 at 1:20 PM UTC
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