SMS Delivery Delays from Twilio to Softbank Japan
Incident Lifecycle
Incident Timeline
Monitoring
We have observed a recovery in SMS delivery from Twilio to Softbank network subscribers in Japan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 30, 2026 at 2:07 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Softbank network subscribers in Japan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 30, 2026 at 12:20 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Softbank network subscribers in Japan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 30, 2026 at 11:20 AM UTC
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