User Authentication Identity SNA Missing Redirects for PLDT Smart in Philippines
View the provider incident record →Current answer
Twilio experienced a minor incident: User Authentication Identity SNA Missing Redirects for PLDT Smart in Philippines. The provider currently marks this incident Investigating.
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Incident Lifecycle
Affected Components
Verify Silent Network Auth
Incident Timeline
Investigating
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for PLDT Smart in the Philippines. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 17, 2026 at 10:14 AM UTC
Investigating
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for PLDT Smart in the Philippines. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 17, 2026 at 9:14 AM UTC
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