New Multi-region uptime checks and custom-domain status pages

SMS Delivery Receipt Delays from Twilio to Chunghwa Telecom Taiwan

Minor Impact Resolved Duration: 3h 27m September 16, 2026
View the provider incident record →

Current answer

Twilio experienced a minor incident: SMS Delivery Receipt Delays from Twilio to Chunghwa Telecom Taiwan. ServiceAlert observed recovery on Sep 16, 2026.

Official Twilio status page Current Twilio status ServiceAlert observed status change:

Looking for an update now? Check the current status, or follow Twilio for future changes.

Incident Lifecycle

Investigating Investigating Identified Monitoring
Affected Components
SMS, APAC

Incident Timeline

Monitoring
We have observed a recovery in SMS delivery receipts from Twilio to Chunghwa Telecom network subscribers in Taiwan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 16, 2026 at 8:22 PM UTC
Identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Chunghwa Telecom network subscribers in Taiwan. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 16, 2026 at 7:20 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Chunghwa Telecom network subscribers in Taiwan. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 16, 2026 at 7:10 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Chunghwa Telecom network subscribers in Taiwan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 16, 2026 at 6:57 PM UTC
Was your business affected by this Twilio outage?
Follow Twilio and route available status alerts to email or a team channel.