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SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in India

Minor Impact Resolved Duration: 47m November 13, 2026
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Current answer

Twilio experienced a minor incident: SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in India. ServiceAlert observed recovery on Nov 13, 2026.

Official Twilio status page Current Twilio status ServiceAlert observed status change:

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Incident Lifecycle

Investigating
Affected Components
SMS, APAC

Incident Timeline

Investigating
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in India. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 13, 2026 at 5:08 AM UTC
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