Current answer
Sinch experienced a minor incident: US1 - Site Degradation. ServiceAlert observed recovery on Sep 9, 2026.
Provider-reported start: . Notice published: .
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Incident Lifecycle
Affected Components
SMPP - US
Redhot XML (mBlox)
SMPP - CA
ENUM US
HTTP - US
HTTP US
SMS (Legacy Sinch)
REST - US
Incident Timeline
Identified
The issue has been identified and a fix is being implemented.
Sep 9, 2026 at 6:36 AM UTC
Investigating
Dear Client,
We are currently experiencing a performance degradation on our US1 site.
To minimize impact, clients are advised to temporarily connect to the designated redundant site US7 for the duration of this issue.
Affected Site: US1
Recommended Redundant Site: US7
Incident Start Time: 2026-09-09 04:13 UTC
Our engineers are currently investigating and additional information will follow as it becomes available.
We are currently experiencing a performance degradation on our US1 site.
To minimize impact, clients are advised to temporarily connect to the designated redundant site US7 for the duration of this issue.
Affected Site: US1
Recommended Redundant Site: US7
Incident Start Time: 2026-09-09 04:13 UTC
Our engineers are currently investigating and additional information will follow as it becomes available.
Sep 9, 2026 at 4:47 AM UTC
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