Current answer
Sinch experienced a minor incident: Service Degredation - Lookup API. ServiceAlert observed recovery on Oct 26, 2026.
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Incident Lifecycle
Affected Components
SMPP - US
ENUM US
HTTP - US
HTTP US
REST - US
Incident Timeline
Investigating
Dear Client,
We want to inform you that we are currently experiencing a service degradation affecting our Lookup APIs in the US Region.
Incident Start Time: 2026-10-26 00:30 UTC
Impact: Clients may experience delayed messages and lookup responses or intermittent API errors.
We sincerely apologize for the inconvenience and appreciate your patience while we resolve this matter. For further information or assistance, please contact us at support@sinch.com.
We want to inform you that we are currently experiencing a service degradation affecting our Lookup APIs in the US Region.
Incident Start Time: 2026-10-26 00:30 UTC
Impact: Clients may experience delayed messages and lookup responses or intermittent API errors.
We sincerely apologize for the inconvenience and appreciate your patience while we resolve this matter. For further information or assistance, please contact us at support@sinch.com.
Oct 26, 2026 at 2:22 AM UTC
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