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Delivery Issue Cambodia - Smart Axiata

Minor Impact Resolved Duration: 16h 43m September 15, 2026
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Current answer

Sinch experienced a minor incident: Delivery Issue Cambodia - Smart Axiata. ServiceAlert observed recovery on Sep 16, 2026.

Official Sinch status page Current Sinch status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating Investigating Investigating Identified
Affected Components
SMS - APAC

Incident Timeline

Identified
The issue has been identified and we are working with the operator to fix the issue.
Sep 16, 2026 at 7:05 AM UTC
Investigating
We are continuing to investigate this issue.
Sep 16, 2026 at 2:11 AM UTC
Investigating
We are continuing to investigate this issue.
Sep 15, 2026 at 9:08 PM UTC
Investigating
We are continuing to investigate this issue.
Sep 15, 2026 at 5:48 PM UTC
Investigating
We are currently observing delivery issues in Cambodia - Smart Axiata

Incident Start Time: 2026-09-15 16:13 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Sep 15, 2026 at 4:41 PM UTC
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