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Delivery Issue - Bouygues Telecom - France

Minor Impact Resolved Duration: 9h 6m September 12, 2026
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Current answer

Sinch experienced a minor incident: Delivery Issue - Bouygues Telecom - France. ServiceAlert observed recovery on Sep 13, 2026.

Official Sinch status page Current Sinch status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating Monitoring
Affected Components
SMS - EMEA

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Sep 13, 2026 at 2:36 AM UTC
Investigating
We are continuing to investigate this issue.
Sep 12, 2026 at 9:50 PM UTC
Investigating
We are currently observing delivery issues in Bouygues Telecom - France.

Incident Start Time: 2026-09-12 19:34 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Sep 12, 2026 at 7:53 PM UTC
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