New Multi-region uptime checks and custom-domain status pages

Service Degradation - Customer Dashboard

Minor Impact Resolved Duration: 12h 17m August 26, 2026
View the provider incident record →

Current answer

Sinch experienced a minor incident: Service Degradation - Customer Dashboard. ServiceAlert observed recovery on Aug 27, 2026.

Official Sinch status page Current Sinch status ServiceAlert observed status change:

Looking for an update now? Check the current status, or follow Sinch for future changes.

Incident Lifecycle

Investigating Investigating Investigating Investigating
Affected Components
Analytics

Incident Timeline

Investigating
We are continuing to investigate this issue.
Aug 27, 2026 at 7:05 AM UTC
Investigating
We are continuing to investigate this issue.
Aug 27, 2026 at 3:04 AM UTC
Investigating
We are continuing to investigate this issue.
Aug 27, 2026 at 12:12 AM UTC
Investigating
We are currently facing a service degradation on the customer dashboard, Dashboard.sinch.com.

Impact: Analytics is currently degraded in the US region.

Our engineering team is working to restore full functionality as soon as possible.

For any inquiries, please contact support@sinch.com.
Aug 26, 2026 at 10:47 PM UTC
Was your business affected by this Sinch outage?
Follow Sinch and route available status alerts to email or a team channel.