Sinch Engage - Web portal degradation
Incident Lifecycle
Affected Components
Web Portal
Legacy Brands (MessageNet, DirectSMS, MobiPost, SMS Central, Wholesale SMS, Streetdata)
Incident Timeline
Investigating
We are currently investigating an issue affecting Sinch Engage / MessageMedia where some users may experience errors when navigating through options within Account Settings.
The issue is affecting both EU and APAC environments.
Our Engineering teams are actively investigating the cause and working towards a resolution. Further updates will be provided as more information becomes available.
We are actively investigating and will provide further updates as more information becomes available.
The issue is affecting both EU and APAC environments.
Our Engineering teams are actively investigating the cause and working towards a resolution. Further updates will be provided as more information becomes available.
We are actively investigating and will provide further updates as more information becomes available.
Aug 18, 2026 at 2:52 PM UTC
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