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Shippo

La Poste and Colissimo's Transaction & Tracking API Outage

Critical Impact Resolved Duration: 2h 11m October 8, 2026
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Current answer

Shippo experienced a critical incident: La Poste and Colissimo's Transaction & Tracking API Outage. ServiceAlert observed recovery on Oct 8, 2026.

Official Shippo status page Current Shippo status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Monitoring
Affected Components
Colissimo La Poste

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Oct 8, 2026 at 11:38 PM UTC
Investigating
We are currently observing an elevated error rate on La Poste and Colissimo's Transaction and Tracking API. Label generation and Tracking service will be unavailable; rating are not impacted. We have reached out to the carrier and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
Oct 8, 2026 at 9:43 PM UTC
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