SMS Delivery Failures From a Subset of Twilio Short Codes to Multiple Networks in Chile
View the provider incident record →Current answer
SendGrid experienced a minor incident: SMS Delivery Failures From a Subset of Twilio Short Codes to Multiple Networks in Chile. The provider currently marks this incident Identified.
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Incident Lifecycle
Affected Components
SMS, Latin America
Incident Timeline
Identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 30, 2026 at 7:10 PM UTC
Identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 30, 2026 at 6:09 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in Chile. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 30, 2026 at 6:08 PM UTC
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