SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia
View the provider incident record →Current answer
SendGrid experienced a minor incident: SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia. The provider currently marks this incident Identified.
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Incident Lifecycle
Affected Components
SMS, Latin America
Incident Timeline
Identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Claro network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 30, 2026 at 7:36 AM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Claro network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 30, 2026 at 7:10 AM UTC
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