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SMS Delivery Delays from Twilio Alphanumeric Sender Type to Telenor Norway

Minor Impact Resolved Duration: 4h 15m October 9, 2026
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Current answer

SendGrid experienced a minor incident: SMS Delivery Delays from Twilio Alphanumeric Sender Type to Telenor Norway. ServiceAlert observed recovery on Oct 9, 2026.

Official SendGrid status page Current SendGrid status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Identified Identified Monitoring
Affected Components
SMS, Europe

Incident Timeline

Monitoring
We have observed a recovery in SMS delivery from Twilio Alphanumeric Sender Type to Telenor network subscribers in Norway and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 9, 2026 at 2:38 PM UTC
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio Alphanumeric Sender IDs to Telenor network subscribers in Norway. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 9, 2026 at 1:44 PM UTC
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio Alphanumeric Sender Type to Telenor network subscribers in Norway. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 9, 2026 at 12:43 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays from Twilio Alphanumeric Sender IDs to Telenor network subscribers in Norway. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 9, 2026 at 12:39 PM UTC
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