Current answer
SendGrid experienced a minor incident: SMS Delivery Failures from Twilio to DiGi Malaysia. ServiceAlert observed recovery on Aug 30, 2026.
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Incident Lifecycle
Affected Components
SMS, APAC
Incident Timeline
Monitoring
We have observed a recovery in SMS delivery from Twilio to DiGi network subscribers in Malaysia and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
Aug 30, 2026 at 6:16 PM UTC
Monitoring
We have observed a recovery in SMS delivery from Twilio to DiGi network subscribers in Malaysia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Aug 30, 2026 at 2:16 PM UTC
Monitoring
We have observed a recovery in SMS delivery from Twilio to DiGi network subscribers in Malaysia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 30, 2026 at 12:05 PM UTC
Identified
Twilio customers may be experiencing SMS delivery failures from Twilio to DiGi network subscribers in Malaysia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Aug 30, 2026 at 10:43 AM UTC
Identified
Twilio customers may be experiencing SMS delivery failures from Twilio to DiGi network subscribers in Malaysia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 30, 2026 at 8:36 AM UTC
Identified
Twilio customers may be experiencing SMS delivery failures from Twilio to DiGi network subscribers in Malaysia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 30, 2026 at 7:35 AM UTC
Investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to DiGi network subscribers in Malaysia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 30, 2026 at 7:28 AM UTC
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