User Authentication Identity Gateway API Failure Increase for XL Axiata in Indonesia
View the provider incident record →Current answer
SendGrid experienced a minor incident: User Authentication Identity Gateway API Failure Increase for XL Axiata in Indonesia. ServiceAlert observed recovery on Aug 30, 2026.
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Incident Lifecycle
Affected Components
Verify Silent Network Auth
Incident Timeline
Monitoring
We have observed a recovery in User Authentication Identity Gateway API failure increase for XL Axiata in Indonesia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 30, 2026 at 6:57 PM UTC
Investigating
Twilio customers may be experiencing User Authentication Identity Gateway API failure increase for XL Axiata in Indonesia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 30, 2026 at 4:55 PM UTC
Investigating
Twilio customers may be experiencing User Authentication Identity Gateway API failure increase for XL Axiata in Indonesia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 30, 2026 at 3:54 PM UTC
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