Voice Call Failures from a Subset of Twilio United States Phone Numbers to Korek Telecom Iraq
View the provider incident record →Current answer
SendGrid experienced a minor incident: Voice Call Failures from a Subset of Twilio United States Phone Numbers to Korek Telecom Iraq. ServiceAlert observed recovery on Sep 14, 2026.
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Incident Lifecycle
Affected Components
Voice, Middle East & Africa
Incident Timeline
Monitoring
We have observed a recovery in voice calls from a subset of Twilio United States Phone Numbers to Korek Telecom network subscribers in Iraq and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 14, 2026 at 3:24 PM UTC
Identified
Twilio customers may be experiencing voice call failures from a subset of Twilio United States Phone Numbers to Korek Telecom network subscribers in Iraq. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 14, 2026 at 3:22 PM UTC
Identified
Twilio customers may be experiencing voice call failures from a subset of Twilio United States Phone Numbers to network subscribers in Iraq. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 14, 2026 at 12:51 PM UTC
Investigating
Twilio customers may be experiencing voice call failures from a subset of Twilio United States Phone Numbers to Korek Telecom network subscribers in Iraq. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 14, 2026 at 10:48 AM UTC
Investigating
Twilio customers may be experiencing voice call failures from a subset of Twilio United States Phone Numbers to Korek Telecom network subscribers in Iraq. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 14, 2026 at 9:48 AM UTC
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