SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Etisalat United Arab Emirates
View the provider incident record →Current answer
SendGrid experienced a minor incident: SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Etisalat United Arab Emirates. The provider currently marks this incident Identified.
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Incident Lifecycle
Affected Components
SMS, Middle East & Africa
Incident Timeline
Identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender Type to Etisalat network subscribers in the United Arab Emirates. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 20, 2026 at 9:04 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender IDs to Etisalat network subscribers in the United Arab Emirates. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 20, 2026 at 8:45 PM UTC
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