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Some Transfer Calls in Elastic SIP Trunking Failing With Error Code 32204

Minor Impact Resolved Duration: 45m September 24, 2026
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Current answer

SendGrid experienced a minor incident: Some Transfer Calls in Elastic SIP Trunking Failing With Error Code 32204. ServiceAlert observed recovery on Sep 24, 2026.

Official SendGrid status page Current SendGrid status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating Investigating Investigating
Affected Components
Origination US1 Origination AU1 Origination IE1 Termination US1 Termination AU1 Termination IE1

Incident Timeline

Investigating
Transfer calls done via SIP REFER in Elastic SIP Trunking are no longer Failing With Error Code 32204, we'll monitor for 30 minutes and will share more info if it becomes available.
Sep 24, 2026 at 5:56 PM UTC
Investigating
We are continuing to investigate this issue.
Sep 24, 2026 at 5:38 PM UTC
Investigating
Transfer calls done via SIP REFER in Elastic SIP Trunking is Failing With Error Code 32204, our engineers are actively working on this and will provide an update in 1 hour or as soon as more information is available.
Sep 24, 2026 at 5:36 PM UTC
Investigating
Our monitoring systems have detected a potential issue with Voice. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Sep 24, 2026 at 5:19 PM UTC
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