Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom
View the provider incident record →Current answer
SendGrid experienced a minor incident: Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom. The provider currently marks this incident Monitoring.
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Incident Lifecycle
Affected Components
Verify Silent Network Auth
Incident Timeline
Monitoring
We have observed the recovery in API transactions for Silent Network Authentication (SNA) on Vodafone in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 25, 2026 at 5:10 AM UTC
Investigating
Twilio customers may be experiencing device verification timeouts during API transactions for Silent Network Authentication (SNA) on Vodafone in the United Kingdom. Our team is actively investigating the issue. API transactions may temporarily fail over to secondary methods like SMS OTP. We will provide another update in 8 hours or as soon as more information becomes available.
Oct 25, 2026 at 2:20 AM UTC
Investigating
Twilio customers may be experiencing device verification timeouts during API transactions for Silent Network Authentication (SNA) on Vodafone in the United Kingdom. Our team is actively investigating the issue. API transactions may temporarily fail over to secondary methods like SMS OTP. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 24, 2026 at 10:20 PM UTC
Investigating
Twilio customers may be experiencing device verification timeouts during API transactions for Silent Network Authentication (SNA) on Vodafone in the United Kingdom. Our team is actively investigating the issue. API transactions may temporarily fail over to secondary methods like SMS OTP. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 24, 2026 at 7:43 PM UTC
Investigating
Twilio customers may be experiencing device verification timeouts during API transactions for Silent Network Authentication (SNA) on Vodafone in the United Kingdom. Our team is actively investigating the issue. API transactions may temporarily fail over to secondary methods like SMS OTP. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 24, 2026 at 6:42 PM UTC
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