Current answer
SendGrid experienced a minor incident: Video Room Settings Not Loading. ServiceAlert observed recovery on Sep 15, 2026.
Looking for an update now? Check the current status, or follow SendGrid for future changes.
Incident Lifecycle
Affected Components
Group Rooms
Incident Timeline
Monitoring
A fix has been deployed and we are currently monitoring the results. Users should now be able to load the Video Room Settings page in Console normally. We'll monitor this for 30 minutes.
Sep 15, 2026 at 4:40 PM UTC
Investigating
We have identified the cause of the loading issue on the Video Room Settings page in Console and are currently working on deploying a fix. We'll provide an update in 2 hours or as soon as more information becomes available.
Sep 15, 2026 at 4:38 PM UTC
Investigating
We are currently investigating an issue where the Video Room Settings page is failing to load for users within the Console. Our engineering team is actively looking into the root cause. We will provide an update in 1 hour or as soon as more information becomes available.
Sep 15, 2026 at 3:38 PM UTC
Was your business affected by this SendGrid outage?
Follow SendGrid and route available status alerts to email or a team channel.