SMS Delivery Delays From a Subset of Twilio Phone Numbers to Tigo Guatemala
View the provider incident record →Current answer
SendGrid experienced a minor incident: SMS Delivery Delays From a Subset of Twilio Phone Numbers to Tigo Guatemala. The provider currently marks this incident Identified.
Looking for an update now? Check the current status, or follow SendGrid for future changes.
Incident Lifecycle
Affected Components
SMS, Latin America
Incident Timeline
Identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Tigo network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 30, 2026 at 10:30 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Tigo network subscribers in Guatemala. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 30, 2026 at 10:08 PM UTC
Was your business affected by this SendGrid outage?
Follow SendGrid and route available status alerts to email or a team channel.