Current answer
SendGrid experienced a minor incident: SMS Delivery Delays from Twilio to Izzi Mexico. ServiceAlert observed recovery on Sep 22, 2026.
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Incident Lifecycle
Affected Components
SMS, Latin America
Incident Timeline
Monitoring
We have observed a recovery in SMS delivery from Twilio to Izzi network subscribers in Mexico and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Sep 22, 2026 at 8:07 AM UTC
Monitoring
We have observed a recovery in SMS delivery from Twilio to Izzi network subscribers in Mexico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 22, 2026 at 6:06 AM UTC
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Izzi network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 22, 2026 at 5:39 AM UTC
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Izzi network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 22, 2026 at 4:39 AM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Izzi network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 22, 2026 at 4:20 AM UTC
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