SMS Delivery Delays from a Subset of Twilio Short Codes to Vivo Brazil
View the provider incident record →Current answer
SendGrid experienced a minor incident: SMS Delivery Delays from a Subset of Twilio Short Codes to Vivo Brazil. ServiceAlert observed recovery on Sep 14, 2026.
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Incident Lifecycle
Affected Components
SMS, Latin America
Incident Timeline
Investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Vivo network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
Sep 14, 2026 at 3:35 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Vivo network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Sep 14, 2026 at 11:34 AM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Vivo network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 14, 2026 at 9:34 AM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Vivo network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 14, 2026 at 8:34 AM UTC
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