SMS Delivery Failures From a Subset of Twilio Long Codes to Multiple Networks in France
View the provider incident record →Current answer
SendGrid experienced a minor incident: SMS Delivery Failures From a Subset of Twilio Long Codes to Multiple Networks in France. ServiceAlert observed recovery on Sep 8, 2026.
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Incident Lifecycle
Affected Components
SMS, Europe
Incident Timeline
Monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to network subscribers on multiple networks in France and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 8, 2026 at 5:15 PM UTC
Identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to network subscribers on multiple networks in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 8, 2026 at 5:02 PM UTC
Identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to network subscribers on multiple networks in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 8, 2026 at 4:02 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to network subscribers on multiple networks in France. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 8, 2026 at 3:56 PM UTC
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