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Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom

Minor Impact Resolved Duration: 6h 42m October 11, 2026
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Current answer

SendGrid experienced a minor incident: Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom. ServiceAlert observed recovery on Oct 11, 2026.

Official SendGrid status page Current SendGrid status ServiceAlert observed status change:

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Incident Lifecycle

Identified Monitoring Monitoring
Affected Components
Verify Silent Network Auth

Incident Timeline

Monitoring
We have observed the recovery in API transactions for Silent Network Authentication (SNA) on Vodafone in the United Kingdom and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 11, 2026 at 7:58 AM UTC
Monitoring
We have observed the recovery in API transactions for Silent Network Authentication (SNA) on Vodafone in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 11, 2026 at 5:58 AM UTC
Identified
Twilio customers may be experiencing device verification timeouts during API transactions for Silent Network Authentication (SNA) on Vodafone in the United Kingdom. API transactions may temporarily fail over to secondary methods like SMS OTP. Our team is actively investigating the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 11, 2026 at 5:17 AM UTC
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