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Voice Call Failures from a Subset of Twilio Mobile Numbers to Vodafone United Kingdom

Minor Impact Resolved Duration: 16h 55m September 28, 2026
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Current answer

SendGrid experienced a minor incident: Voice Call Failures from a Subset of Twilio Mobile Numbers to Vodafone United Kingdom. ServiceAlert observed recovery on Sep 29, 2026.

Official SendGrid status page Current SendGrid status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating Investigating Investigating Monitoring Monitoring
Affected Components
Voice, Europe

Incident Timeline

Monitoring
We have observed a recovery in voice calls from a subset of Twilio Mobile Numbers to Vodafone network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Sep 28, 2026 at 11:36 PM UTC
Monitoring
We have observed a recovery in voice calls from a subset of Twilio Mobile Numbers to Vodafone network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 28, 2026 at 9:30 PM UTC
Investigating
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to Vodafone network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
Sep 28, 2026 at 5:56 PM UTC
Investigating
Twilio customers may be experiencing voice call failures from a subset of Twilio Mobile Numbers to Vodafone network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Sep 28, 2026 at 1:50 PM UTC
Investigating
Twilio customers may be experiencing voice call failures from a subset of Twilio Mobile Numbers to Vodafone network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 28, 2026 at 11:48 AM UTC
Investigating
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to Vodafone network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 28, 2026 at 10:45 AM UTC
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