SMS Delivery Receipt Delays from Twilio to Chunghwa Telecom Taiwan
View the provider incident record →Current answer
SendGrid experienced a minor incident: SMS Delivery Receipt Delays from Twilio to Chunghwa Telecom Taiwan. ServiceAlert observed recovery on Sep 16, 2026.
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Incident Lifecycle
Affected Components
SMS, APAC
Incident Timeline
Monitoring
We have observed a recovery in SMS delivery receipts from Twilio to Chunghwa Telecom network subscribers in Taiwan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 16, 2026 at 8:22 PM UTC
Identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Chunghwa Telecom network subscribers in Taiwan. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 16, 2026 at 7:20 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Chunghwa Telecom network subscribers in Taiwan. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 16, 2026 at 7:10 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Chunghwa Telecom network subscribers in Taiwan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 16, 2026 at 6:57 PM UTC
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