SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States
View the provider incident record →Current answer
SendGrid experienced a minor incident: SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States. ServiceAlert observed recovery on Aug 31, 2026.
Looking for an update now? Check the current status, or follow SendGrid for future changes.
Incident Lifecycle
Affected Components
SMS Short Code, North America
Incident Timeline
Monitoring
We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 31, 2026 at 5:06 PM UTC
Identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 31, 2026 at 4:58 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 31, 2026 at 4:56 PM UTC
Was your business affected by this SendGrid outage?
Follow SendGrid and route available status alerts to email or a team channel.