SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Countries
View the provider incident record →Current answer
SendGrid experienced a minor incident: SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Countries. ServiceAlert observed recovery on Sep 23, 2026.
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Incident Lifecycle
Affected Components
SMS, Europe
Incident Timeline
Monitoring
We have observed a recovery in SMS delivery from Twilio Alphanumeric Sender Type to multiple countries and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 23, 2026 at 6:11 PM UTC
Identified
Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender Type to multiple networks in multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Sep 23, 2026 at 2:15 PM UTC
Identified
Twilio customers may be experiencing SMS delivery failures from Twilio to multiple networks in multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 23, 2026 at 12:15 PM UTC
Identified
Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 23, 2026 at 11:14 AM UTC
Investigating
Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender IDs to multiple networks in multiple countries. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 23, 2026 at 10:58 AM UTC
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