Current answer
SendGrid experienced a minor incident: SMS Delivery Failures from Twilio to Telma Madagascar. ServiceAlert observed recovery on Sep 2, 2026.
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Incident Lifecycle
Affected Components
SMS, Middle East & Africa
Incident Timeline
Monitoring
We have observed a recovery in SMS delivery from Twilio to Telma network subscribers in Madagascar and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Sep 2, 2026 at 6:34 AM UTC
Monitoring
We have observed a recovery in SMS delivery from Twilio to Telma network subscribers in Madagascar and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 2, 2026 at 4:34 AM UTC
Identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Telma network subscribers in Madagascar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Sep 1, 2026 at 4:04 PM UTC
Identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Telma network subscribers in Madagascar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Sep 1, 2026 at 12:02 AM UTC
Identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Telma network subscribers in Madagascar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Aug 31, 2026 at 4:02 PM UTC
Identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Telma network subscribers in Madagascar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Aug 31, 2026 at 12:02 PM UTC
Identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Telma network subscribers in Madagascar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 31, 2026 at 10:01 AM UTC
Identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Telma network subscribers in Madagascar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 31, 2026 at 9:00 AM UTC
Monitoring
We have observed a recovery in SMS delivery from Twilio to Telma network subscribers in Madagascar and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 31, 2026 at 6:58 AM UTC
Identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Telma network subscribers in Madagascar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Aug 31, 2026 at 6:55 AM UTC
Identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Telma network subscribers in Madagascar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Aug 31, 2026 at 2:46 AM UTC
Identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Telma network subscribers in Madagascar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 31, 2026 at 12:45 AM UTC
Identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Telma network subscribers in Madagascar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 30, 2026 at 11:45 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to Telma network subscribers in Madagascar. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 30, 2026 at 11:34 PM UTC
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