Current answer
SendGrid experienced a minor incident: A2P 10DLC Campaign Statuses Remaining 'In Review'. ServiceAlert observed recovery on Sep 19, 2026.
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Incident Lifecycle
Affected Components
Trust Hub
Incident Timeline
Monitoring
We have implemented a fix and A2P 10DLC campaign statuses are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Sep 18, 2026 at 11:36 PM UTC
Investigating
We are investigating an issue with A2P 10DLC campaign statuses. At this time A2P 10DLC status may remain stuck in the 'In Review' status longer than normal. We expect to provide another update in 2 hours or as soon as more information becomes available.
Sep 18, 2026 at 10:30 PM UTC
Investigating
We are investigating an issue with A2P 10DLC campaign statuses. At this time A2P 10DLC status may remain stuck in the 'In Review' status longer than normal. We expect to provide another update in 1 hour or as soon as more information becomes available.
Sep 18, 2026 at 9:34 PM UTC
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