Sage

Brightpearl - Partial Outage

Minor Impact Resolved Duration: 5h 16m October 19, 2026

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Current answer

Sage experienced a minor incident: Brightpearl - Partial Outage. ServiceAlert observed recovery on Oct 19, 2026.

Official Sage status page Current Sage status ServiceAlert observed status change: Oct 19, 2026 at 2:30 PM UTC

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Investigating Investigating Monitoring

Affected Components

Brightpearl Brightpearl Brightpearl Brightpearl Brightpearl

Monitoring

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

Oct 19, 2026 at 10:40 AM UTC

Investigating

We have identified an issue where customers globally are experiencing intermittent API response failures. We are currently investigating.

Oct 19, 2026 at 9:39 AM UTC

Investigating

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Oct 19, 2026 at 9:13 AM UTC

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