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Retool Database unavailable for some Retool Cloud organizations

Minor Impact Identified Ongoing per provider November 14, 2026
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Current answer

Retool experienced a minor incident: Retool Database unavailable for some Retool Cloud organizations. The provider currently marks this incident Identified.

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Incident Lifecycle

Identified
Affected Components
RetoolDB

Incident Timeline

Identified
In order to protect customer data from a recently disclosed security vulnerability, we've taken Retool Database offline for a very small subset of Retool Cloud organizations hosted on some legacy database infrastructure. Apps and workflows in those organizations that query Retool Database will return errors until it's restored.
Nov 14, 2026 at 12:50 AM UTC
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