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New Cloud signups are temporarily paused

Minor Impact Identified Ongoing per provider November 14, 2026
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Current answer

Retool experienced a minor incident: New Cloud signups are temporarily paused. The provider currently marks this incident Identified.

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Incident Lifecycle

Identified

Incident Timeline

Identified
We are temporarily preventing the creation of new Cloud accounts while we investigate suspected abuse. We expect to lift this restriction early next week.
Nov 14, 2026 at 8:30 PM UTC
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