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Intermittent Errors in Conversations Tool

Minor Impact Resolved Duration: 1h 17m August 27, 2026
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Current answer

Procore experienced a minor incident: Intermittent Errors in Conversations Tool. ServiceAlert observed recovery on Aug 27, 2026.

Official Procore status page Current Procore status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Identified Monitoring
Affected Components
Conversations

Incident Timeline

Monitoring
Our third party vendor has implemented a solution and we have verified access to the Conversations tool has been restored. We are monitoring the situation to ensure a complete resolution.

Additional updates will be provided as new information becomes available.
Aug 27, 2026 at 5:58 AM UTC
Identified
Our engineering team has identified the cause of elevated errors affecting some customers when using the Conversations tool, which has been traced to an issue with a third-party vendor. Additional updates will be provided as new information becomes available.
Aug 27, 2026 at 5:40 AM UTC
Investigating
Our engineering team is investigating intermittent errors affecting some customers when using the Conversations tool. We are actively working towards a solution.
Additional updates will be provided as new information becomes available.
Aug 27, 2026 at 5:12 AM UTC
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