Potential performance degradation with Phenom Scheduling Services due to Microsoft Exchange Incident

Phenom Scheduling and CRM Messaging services continue to experience intermittent impact due to the ongoing Microsoft Exchange outage.

Microsoft has reported sustained service recovery across the previously affected environments. However, Microsoft is continuing to monitor service stability and the processing of delayed emails accumulated during the outage to ensure all pending messages are successfully delivered before declaring the incident fully resolved.

The Phenom team is actively monitoring the situation and assessing the impact on our services. We will continue to share updates as more information becomes available.

For the latest updates, please refer to Status Page in the Microsoft Portal:
https://status.cloud.microsoft/

The ongoing Microsoft Exchange outage is impacting certain Phenom Scheduling and CRM Messaging functionalities.

Customer Impact:

CRM Messaging: Users relying on Outlook may experience issues receiving 1:1 emails and email campaigns.

Phenom Scheduling: Customers integrated with Outlook calendars may experience issues sending meeting invitations and booking interview slots.

Our teams are actively monitoring the situation and assessing the impact. Further updates will be shared as they become available.

For the latest updates, please refer to the Microsoft Status Page:
https://status.cloud.microsoft/

Below use cases are impacted with Phenom Scheduling and CRM Messaging services due to the ongoing Microsoft Exchange Outage.

Users using outlook as email client cannot receive 1-1 emails and email campaigns.
Clients who connect Microsoft outlook calendar with Phenom Scheduling will be impacted where recruiters cannot send meeting invites to candidates and candidates cannot book slots. The team will continue to monitor the situation and share further updates as they become available.

For the latest updates, please refer to the Microsoft Status Page:
https://status.cloud.microsoft/

We continue to experience issues with Phenom Scheduling services due to the ongoing Microsoft Exchange incident. The issue remains unresolved, and no permanent fix is currently available. Users may continue to experience disruptions while using Phenom Scheduling services. The team will continue to monitor the situation and share further updates as they become available.

For the latest updates, please refer to the Microsoft Status Page:
https://status.cloud.microsoft/

We continue to monitor Phenom Scheduling services following the ongoing Microsoft Exchange incident. Users may continue to experience issues with Phenom scheduling services.The team will continue to actively monitor the situation.

For the latest updates, please refer to Status Page in the Microsoft Portal:

https://status.cloud.microsoft/

Our Engineering team continues to monitor the ongoing Microsoft Exchange service degradation and its potential impact on Phenom Scheduling services.

We are also closely tracking Microsoft's official service status page for the latest updates and developments: https://status.cloud.microsoft/

The issue remains under monitoring, and we will share further updates as soon as new information becomes available or a resolution is confirmed.

Thank you for your continued patience and understanding.

Phenom Engineering team has identified an issue affecting scheduling services due to the ongoing Microsoft Exchange service degradation. Phenom users who utilize Microsoft Exchange may experience service disruptions or degraded performance while using Phenom Scheduling. The team will continue to actively monitor the situation.

https://status.cloud.microsoft/