Current answer
Phenom experienced a minor incident: Intermittent issues with CRM in Production IR. ServiceAlert observed recovery on Oct 8, 2026.
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Incident Lifecycle
Affected Components
CRM-EU
Incident Timeline
Monitoring
The Phenom Engineering team has fixed the issue causing the intermittent performance degradation affecting the CRM UI. We will continue monitoring the system for the next 30 minutes.
Oct 8, 2026 at 12:26 PM UTC
Identified
The Phenom Engineering team has identified the issue causing the intermittent performance degradation affecting the CRM UI. A fix is currently being applied, and our team is actively working to resolve the issue. We will keep you posted on the progress and resolution.
Oct 8, 2026 at 12:10 PM UTC
Investigating
The Phenom Engineering team is currently investigating an intermittent performance degradation affecting the CRM UI. Our team is actively working to resolve this performance issue and we will keep you posted on the resolution efforts.
Oct 8, 2026 at 11:32 AM UTC
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