Mobile Signing Issue
Incident Lifecycle
Incident Timeline
Monitoring
The issue that was impacting signing for Mobile Signing and soft certificates is now resolved.
Signing is now working as normal.
We apologise for any inconvenience caused to you and your customers.
Signing is now working as normal.
We apologise for any inconvenience caused to you and your customers.
Aug 14, 2026 at 6:34 AM UTC
Monitoring
The issue that was impacting signing for Mobile Signing and some soft certificates is now resolved.
Signing is now working as normal.
We apologise for any inconvenience caused to you and your customers.
Signing is now working as normal.
We apologise for any inconvenience caused to you and your customers.
Aug 14, 2026 at 5:40 AM UTC
Investigating
We are currently investigating an issue impacting signing with Mobile Signing and some soft certificates.
As a result, there may be impacts to signing in PEXA.
We will provide you with an update within the hour.
Thank you for your patience.
As a result, there may be impacts to signing in PEXA.
We will provide you with an update within the hour.
Thank you for your patience.
Aug 14, 2026 at 5:17 AM UTC
Investigating
We are currently investigating an issue impacting signing with Mobile Signing and some soft certificates.
As a result, there may be impacts to signing in PEXA.
We will provide you with an update within the hour.
Thank you for your patience.
As a result, there may be impacts to signing in PEXA.
We will provide you with an update within the hour.
Thank you for your patience.
Aug 14, 2026 at 4:01 AM UTC
Investigating
We are currently investigating an issue impacting signing with Mobile Signing and some soft certificates.
As a result, there may be impacts to signing in PEXA.
We will provide you with an update within the hour.
Thank you for your patience.
As a result, there may be impacts to signing in PEXA.
We will provide you with an update within the hour.
Thank you for your patience.
Aug 14, 2026 at 2:42 AM UTC
Investigating
We are currently investigating an issue impacting signing with Mobile Signing.
As a result, there may be impacts to signing in PEXA.
We will provide you with an update within the hour.
Thank you for your patience.
As a result, there may be impacts to signing in PEXA.
We will provide you with an update within the hour.
Thank you for your patience.
Aug 14, 2026 at 1:48 AM UTC
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